About Us
QSD (Quality Service Delivery) was established in the year of 2010 to help customers who rely heavily on cutting edge IT (Information Technology) for every aspect of its operations. Applications of IT are no doubt mission-critical, and the importance of quality services to keep these mission-critical system`s in operation at all times take on a very different focus. Meeting this high demand for quality service is no easy task, even large organization have to operate with limited resource and expertise, let alone majority of local service companies are small operations. QSD is focused to help customer to meet the needs of tough and demanding users requirement and to help advance Macau service standards to new levels.
QSD`s mission is to provide World Class quality IT Services to our customers, to maintain their mission-critical IT infrastructure in top operating condition, reduce system downtime, in the process help them improve competitiveness in Macau. We believe, through delivery of top quality, effective and responsive services, we can set a higher standard in the Macau IT service industry for others to benchmark against, and over time help advance the service standards.
QSD aims at serving customers who rely heavily on information technology to run their operations. These include casinos, banks, government and retails in Macau, their IT infrastructure is mission-critical.
Our Services
Our team is well versed in surveillance systems, networking, servers, storage systems, ATM (automatic teller machines), POS (point of sale), payment systems, and IT infrastructure with demonstrating knowledge in implementation, management and project execution.
IT maintenance services
site diagnose, repair, restore, preventive inspection, remote support, tailored SLA
IT outsource services
help desk, ticket system, asset management, large scale field deployment, user training
IT infrastructure services
implementation, relocation, renovation, commissioning
System Integration
design,supply,management,implementation
Core Values
Professionalism
Professionally managed service operation, focusing on delivery of quality service. Our service delivery is run on structured and well defined process flows, to ensure consistency in service delivery, minimize human errors, and reduce repair time.
Transparent operations
All service data are real time and accessible from custom made system based on well defined process flows and committed service agreement. All instances can be effectively tracked and monitored.
Reputation
Since we established, we have developed a reputation on the highest level of integrity We demonstrated a strong commitment and responsible business practices.